4.7 Article

Emotions in the time of coronavirus: Antecedents of digital and social media use among Millennials

Journal

COMPUTERS IN HUMAN BEHAVIOR
Volume 123, Issue -, Pages -

Publisher

PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/j.chb.2021.106876

Keywords

Social media use; Digital health information seeking; Emotion; Millennials; Coronavirus; COVID-19

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This study investigates the affective, personal relevance, and socio-demographic antecedents of digital health information seeking behavior (digital HISB) and social media use (SMU). The results show the effects of socio-demographic and personal relevance factors, as well as the association of emotions like fear, sadness, joy, and disgust with digital and social media use.
Increasingly, people are turning to digital and social media to address health threats. While research has commonly investigated the psychosocial antecedents of digital health information seeking behavior (digital HISB) and social media use (SMU), there has been limited research on the independent effects of emotions and no research on the interactive effects of emotions. In the context of the coronavirus COVID-19 pandemic, this study investigates the affective, personal relevance, and socio-demographic antecedents of digital HISB and SMU, using data from an online survey of U.S. Millennials (N = 1037) in April-May 2020. Linear regression results show the effects of socio-demographic and personal relevance factors. For the independent effects of emotions, fear and sadness were associated with digital HISB; fear, joy, and disgust were associated with high-informational SMU; and joy and disgust were associated with low-informational SMU. Three interactive effects of discrete negative emotions suggest that an increase in one emotion can amplify the effect of another emotion on a measure of digital and social media use. In the fourth interaction of two negative emotions with strong biological regulatory processes, there is evidence that an increase in one emotion can diminish the effect of another emotion. Implications for theory and practice are discussed.

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