Related references
Note: Only part of the references are listed.Examining the relationship between specific negative emotions and the perceived helpfulness of online reviews
Ren Gang et al.
INFORMATION PROCESSING & MANAGEMENT (2019)
Predicting the helpfulness of game reviews: A case study on the Steam store
Mrinal Kanti Baowaly et al.
JOURNAL OF INTELLIGENT & FUZZY SYSTEMS (2019)
Arousal, valence, and volume: how the influence of online review characteristics differs with respect to utilitarian and hedonic products
Jie Ren et al.
EUROPEAN JOURNAL OF INFORMATION SYSTEMS (2019)
How to improve the stated helpfulness of hotel reviews? A multilevel approach
Sai Liang et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2019)
The Effects of Online Reviews, Perceived Value, and Gender on Continuance Intention to Use International Online Outshopping Website: An Elaboration Likelihood Model Perspective
Yumei Luo et al.
JOURNAL OF INTERNATIONAL CONSUMER MARKETING (2019)
Negative online reviews of popular products: understanding the effects of review proportion and quality on consumers' attitude and intention to buy
Muhammad Rifki Shihab et al.
ELECTRONIC COMMERCE RESEARCH (2019)
Flying to Quality: Cultural Influences on Online Reviews
Panagiotis Stamolampros et al.
JOURNAL OF TRAVEL RESEARCH (2019)
Online Review Characteristics and Trust: A Cross-Country Examination
Beibei Dong et al.
DECISION SCIENCES (2019)
It's Not Just What You Say, But How You Say It: The Effect of Language Style Matching on Perceived Quality of Consumer Reviews
Angela Xia Liu et al.
JOURNAL OF INTERACTIVE MARKETING (2019)
Value destruction in exaggerated online reviews: The effects of emotion, language, and trustworthiness
Melissa A. Baker et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2019)
What makes a helpful online review? A meta-analysis of review characteristics
Yani Wang et al.
ELECTRONIC COMMERCE RESEARCH (2019)
When you write review matters: The interactive effect of prior online reviews and review temporal distance on consumers' restaurant evaluation
Hengyun Li et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2019)
The impact of source credible online reviews on purchase intention: The mediating roles of brand equity dimensions
Uttam Chakraborty
JOURNAL OF RESEARCH IN INTERACTIVE MARKETING (2019)
Perceived Usefulness Factors of Online Reviews: A Study of Amazon.com
Sang-Gun Lee et al.
JOURNAL OF COMPUTER INFORMATION SYSTEMS (2018)
Social Functions of Anger: A Competitive Mediation Model of New Product Reviews
Yazhen Xiao et al.
JOURNAL OF PRODUCT INNOVATION MANAGEMENT (2018)
Explaining and predicting online review helpfulness: The role of content and reviewer-related signals
Michael Siering et al.
DECISION SUPPORT SYSTEMS (2018)
Which online reviews do consumers find most helpful? A multi-method investigation
Seyed Pouyan Eslami et al.
DECISION SUPPORT SYSTEMS (2018)
Reviews' length and sentiment as correlates of online reviews' ratings
Maryam Ghasemaghaei et al.
INTERNET RESEARCH (2018)
Do consumers always follow useful reviews? The interaction effect of review valence and review usefulness on consumers' purchase decisions
Yanli Jia et al.
JOURNAL OF THE ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY (2018)
Is This Review Believable? A Study of Factors Affecting the Credibility of Online Consumer Reviews from an ELM Perspective
Cindy Cheung et al.
Journal of the Association for Information Systems (2018)
Helpfulness of Online Review Content: The Moderating Effects of Temporal and Social Cues
Liqiang Huang et al.
JOURNAL OF THE ASSOCIATION FOR INFORMATION SYSTEMS (2018)
The credibility and attribution of online reviews Differences between high and low product knowledge consumers
Jyh-Shen Chiou et al.
ONLINE INFORMATION REVIEW (2018)
E-tailer website attributes and trust: understanding the role of online reviews
Rose Sebastianelli et al.
ONLINE INFORMATION REVIEW (2018)
How reviewers' use of profanity affects perceived usefulness of online reviews
Michael Hair et al.
MARKETING LETTERS (2018)
Impact of Average Rating on Social Media Endorsement: The Moderating Role of Rating Dispersion and Discount Threshold
Xitong Li
INFORMATION SYSTEMS RESEARCH (2018)
The interactive impact of online word-of-mouth and review helpfulness on box office revenue
Sangjae Lee et al.
MANAGEMENT DECISION (2018)
Does expressing subjectivity in online reviews enhance persuasion?
Stephanie Q. Liu et al.
JOURNAL OF CONSUMER MARKETING (2018)
How Online Reviews Become Helpful: A Dynamic Perspective
Shuya Lu et al.
JOURNAL OF INTERACTIVE MARKETING (2018)
How People Evaluate Online Reviews
David C. DeAndrea et al.
COMMUNICATION RESEARCH (2018)
Effects of membership tier on user content generation behaviors: evidence from online reviews
Dongpu Fu et al.
ELECTRONIC COMMERCE RESEARCH (2018)
Understanding the effects of different review features on purchase probability
Su Jung Kim et al.
INTERNATIONAL JOURNAL OF ADVERTISING (2018)
Effects of online review positiveness and review score inconsistency on sales: A comparison by product involvement
Seyed Pouyan Eslami et al.
JOURNAL OF RETAILING AND CONSUMER SERVICES (2018)
The Impact of Online Product Reviews on Product Returns
Nachiketa Sahoo et al.
INFORMATION SYSTEMS RESEARCH (2018)
The effect of availability heuristics in online consumer reviews
Nadia Hanin Nazlan et al.
JOURNAL OF CONSUMER BEHAVIOUR (2018)
Understanding the role of interpersonal identification in online review evaluation: An information processing perspective
Joshua M. Davis et al.
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT (2018)
Longer online reviews are not necessarily better
Lior Fink et al.
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT (2018)
Predicting consumer product demands via Big Data: the roles of online promotional marketing and online reviews
Alain Yee Loong Chong et al.
INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH (2017)
The impact of online reviews on exhibitor behaviour: evidence from movie industry
H. Wang et al.
ENTERPRISE INFORMATION SYSTEMS (2017)
When Is Short, Sweet? Selection Uncertainty and Online Review Presentations
E. Mitchell Church et al.
JOURNAL OF COMPUTER INFORMATION SYSTEMS (2017)
Examining the Impacts of Electronic Word-of-Mouth Message on Consumers' Attitude
Shasha Teng et al.
JOURNAL OF COMPUTER INFORMATION SYSTEMS (2017)
Welfare economics of review information: Implications for the online selling platform owner
Tao Zhang et al.
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS (2017)
Social Network Integration and User Content Generation: Evidence from Natural Experiments
Ni Huang et al.
MIS QUARTERLY (2017)
The Dark Side of Reviews: The Swaying Effects of Online Product Reviews on Attribute Preference Construction
Qianqian Ben Liu et al.
MIS QUARTERLY (2017)
PROMINENCE AND INTERPRETATION OF ONLINE CONFLICT OF INTEREST DISCLOSURES
Matthew L. Jensen et al.
MIS QUARTERLY (2017)
Research Note: What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.com
Mudambi et al.
MIS QUARTERLY (2017)
Roles of negative emotions in customers' perceived helpfulness of hotel reviews on a user-generated review website A text mining approach
Minwoo Lee et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2017)
Thematic framework of online review research A systematic analysis of contemporary literature on seven major hospitality and tourism journals
Linchi Kwok et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2017)
The order effect on online review helpfulness: A social influence perspective
Shasha Zhou et al.
DECISION SUPPORT SYSTEMS (2017)
An empirical examination of online restaurant reviews on Yelp.com A dual coding theory perspective
Sung-Byung Yang et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2017)
The impact research of online reviews' sentiment polarity presentation on consumer purchase decision
Qi Wang et al.
INFORMATION TECHNOLOGY & PEOPLE (2017)
Predicting the helpfulness of online consumer reviews
Jyoti Prakash Singh et al.
JOURNAL OF BUSINESS RESEARCH (2017)
Examining impacts of negative reviews and purchase goals on consumer purchase decision
Fei L. Weisstein et al.
JOURNAL OF RETAILING AND CONSUMER SERVICES (2017)
Understanding the determinants of online review helpfulness: A meta-analytic investigation
Hong Hong et al.
DECISION SUPPORT SYSTEMS (2017)
Online consumers reviews: Examining the moderating effects of product type and product popularity on the review impact on sales
Oystein Moen et al.
COGENT BUSINESS & MANAGEMENT (2017)
Exploring the determinants of and predicting the helpfulness of online user reviews using decision trees
Sangjae Lee et al.
MANAGEMENT DECISION (2017)
Intentions to Use the Yelp Review Website and Purchase Behavior after Reading Reviews
Joshua Fogel et al.
JOURNAL OF THEORETICAL AND APPLIED ELECTRONIC COMMERCE RESEARCH (2017)
Do customer reviews drive purchase decisions? The moderating roles of review exposure and price
Ewa Maslowska et al.
DECISION SUPPORT SYSTEMS (2017)
Who should pay for online reviews? Design of an online user feedback mechanism
Lirong Chen et al.
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS (2017)
Online review helpfulness: Impact of reviewer profile image
Sahar Karimi et al.
DECISION SUPPORT SYSTEMS (2017)
Understanding the Impact of Online Reviews on Hotel Performance: An Empirical Analysis
Paul Phillips et al.
JOURNAL OF TRAVEL RESEARCH (2017)
The role of entropy of review text sentiments on online WOM and movie box office sales
Jong Hyup Lee et al.
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS (2017)
Herd behavior in consumers' adoption of online reviews
Xiao-Liang Shen et al.
JOURNAL OF THE ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY (2016)
The determinants of helpfulness of online reviews
Sangjae Lee et al.
BEHAVIOUR & INFORMATION TECHNOLOGY (2016)
Effect of Online Review Chunking on Product Attitude: The Moderating Role of Motivation to Think
Jun Pang et al.
INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE (2016)
Culture, Conformity, and Emotional Suppression in Online Reviews
Yili Hong et al.
JOURNAL OF THE ASSOCIATION FOR INFORMATION SYSTEMS (2016)
Can two-sided messages increase the helpfulness of online reviews?
Ming-Yi Chen
ONLINE INFORMATION REVIEW (2016)
Predicting online product sales via online reviews, sentiments, and promotion strategies A big data architecture and neural network approach
Alain Yee Loong Chong et al.
INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT (2016)
The influence of e-word-of-mouth on hotel occupancy rate
Giampaolo Viglia et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2016)
Delight the experts, but never dissatisfy your customers! A multi-category study on the effects of online review source on intention to buy a new product
Dania Plotkina et al.
JOURNAL OF RETAILING AND CONSUMER SERVICES (2016)
Online Review Helpfulness: Role of Qualitative Factors
Arpita Agnihotri et al.
PSYCHOLOGY & MARKETING (2016)
Predicting hotel review helpfulness: The impact of review visibility, and interaction between hotel stars and review ratings
Ya-Han Hu et al.
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT (2016)
When good WOM hurts and bad WOM gains: The effect of untrustworthy online reviews
Thomas Reimer et al.
JOURNAL OF BUSINESS RESEARCH (2016)
Extending Our Understanding of eWOM Impact: The Role of Source Credibility and Message Relevance
Kelley O'Reilly et al.
JOURNAL OF INTERNET COMMERCE (2016)
Consumer perceptions of online review deceptions: an empirical study in China
Ling Peng et al.
JOURNAL OF CONSUMER MARKETING (2016)
Factors affecting female user information adoption: an empirical investigation on fashion shopping guide websites
Lifang Peng et al.
ELECTRONIC COMMERCE RESEARCH (2016)
Can online product reviews be more helpful? Examining characteristics of information content by product type
Danny Weathers et al.
DECISION SUPPORT SYSTEMS (2015)
Examining the moderating role of sense of membership in online review evaluations
Chuan Luo et al.
INFORMATION & MANAGEMENT (2015)
Trying Before Buying: The Moderating Role of Online Reviews in Trial Attitude Formation Toward Mobile Applications
Guei-Hua Huang et al.
INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE (2015)
Combined effects of valence and attributes of e-WOM on consumer judgment for message and product The moderating effect of brand community type
Hyo-Jin Jeong et al.
INTERNET RESEARCH (2015)
The impact of emotions on the helpfulness of movie reviews
R. Ullah et al.
Journal of Applied Research and Technology (2015)
Evaluating the Wisdom of Strangers: The Perceived Credibility of Online Consumer Reviews on Yelp
Young-shin Lim et al.
JOURNAL OF COMPUTER-MEDIATED COMMUNICATION (2015)
The influence of online reviews to online hotel booking intentions
Xinyuan (Roy) Zhao et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2015)
Asymmetric effects of online consumer reviews
Sangwon Park et al.
ANNALS OF TOURISM RESEARCH (2015)
A Meta-analytic Investigation of the Role of Valence in Online Reviews
Nathalia Pumawirawan et al.
JOURNAL OF INTERACTIVE MARKETING (2015)
An evidence-based approach to improving the quality of resource-oriented well-being interventions at work
Rob B. Briner et al.
JOURNAL OF OCCUPATIONAL AND ORGANIZATIONAL PSYCHOLOGY (2015)
A sales forecasting model for consumer products based on the influence of online word-of-mouth
Ching-Chin Chern et al.
INFORMATION SYSTEMS AND E-BUSINESS MANAGEMENT (2015)
HOSPITALITY AND TOURISM ONLINE REVIEWS: RECENT TRENDS AND FUTURE DIRECTIONS
Markus Schuckert et al.
JOURNAL OF TRAVEL & TOURISM MARKETING (2015)
What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM
Raffaele Filieri
JOURNAL OF BUSINESS RESEARCH (2015)
What makes a useful online review? Implication for travel product websites
Zhiwei Liu et al.
TOURISM MANAGEMENT (2015)
Examining the influence of online reviews on consumers' decision-making: A heuristic-systematic model
Kern Z. K. Zhang et al.
DECISION SUPPORT SYSTEMS (2014)
Ratings lead you to the product, reviews help you clinch it? The mediating role of online review sentiments on product sales
Nan Hu et al.
DECISION SUPPORT SYSTEMS (2014)
The influence of reviewer engagement characteristics on online review helpfulness: A text regression model
Thomas L. Ngo-Ye et al.
DECISION SUPPORT SYSTEMS (2014)
Experimental evaluation of sequential bias in online customer reviews
Enes Eryarsoy et al.
INFORMATION & MANAGEMENT (2014)
ANXIOUS OR ANGRY? EFFECTS OF DISCRETE EMOTIONS ON THE PERCEIVED HELPFULNESS OF ONLINE REVIEWS
Dezhi Yin et al.
MIS QUARTERLY (2014)
Do Travel Product Types Matter? Online Review Direction and Persuasiveness
Sheng-Hshiung Tsaur et al.
JOURNAL OF TRAVEL & TOURISM MARKETING (2014)
The Differential Effects of the Quality and Quantity of Online Reviews on Hotel Room Sales
Ines Blal et al.
CORNELL HOSPITALITY QUARTERLY (2014)
The business value of online consumer reviews and management response to hotel performance
Karen L. Xie et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2014)
Message Characteristics in Online Product Reviews and Consumer Ratings of Helpfulness
Yuhua (Jake) Liang et al.
SOUTHERN COMMUNICATION JOURNAL (2014)
E-WOM and Accommodation: An Analysis of the Factors That Influence Travelers' Adoption of Information from Online Reviews
Raffaele Filieri et al.
JOURNAL OF TRAVEL RESEARCH (2014)
Popularity Effect in User-Generated Content: Evidence from Online Product Reviews
Paulo B. Goes et al.
INFORMATION SYSTEMS RESEARCH (2014)
When do consumers buy online product reviews? Effects of review quality, product type, and reviewer's photo
Eun-Ju Lee et al.
COMPUTERS IN HUMAN BEHAVIOR (2014)
Which type of online review is more persuasive? The influence of consumer reviews and critic ratings on moviegoers
Wen-Chin Tsao
ELECTRONIC COMMERCE RESEARCH (2014)
The impact of text product reviews on sales
Sangkil Moon et al.
EUROPEAN JOURNAL OF MARKETING (2014)
Capturing the essence of word-of-mouth for social commerce: Assessing the quality of online e-commerce reviews by a semi-supervised approach
Xiaolin Zheng et al.
DECISION SUPPORT SYSTEMS (2013)
Impact of informational factors on online recommendation credibility: The moderating role of source credibility
Chuan Luo et al.
DECISION SUPPORT SYSTEMS (2013)
Towards effective online review systems in the Chinese context: A cross-cultural empirical study
Hui Fang et al.
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS (2013)
Using grounded theory as a method for rigorously reviewing literature
Joost F. Wolfswinkel et al.
EUROPEAN JOURNAL OF INFORMATION SYSTEMS (2013)
Helpfulness of Online Product Reviews as Seen by Consumers: Source and Content Features
Mengxiang Li et al.
INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE (2013)
Credibility of Anonymous Online Product Reviews: A Language Expectancy Perspective
Matthew L. Jensen et al.
JOURNAL OF MANAGEMENT INFORMATION SYSTEMS (2013)
Impact of Prior Reviews on the Subsequent Review Process in Reputation Systems
Xiao (Sean) Ma et al.
JOURNAL OF MANAGEMENT INFORMATION SYSTEMS (2013)
Taking a deeper look at online reviews: The asymmetric effect of valence intensity on shopping behaviour
Arne Floh et al.
JOURNAL OF MARKETING MANAGEMENT (2013)
More Than Words: The Influence of Affective Content and Linguistic Style Matches in Online Reviews on Conversion Rates
Stephan Ludwig et al.
JOURNAL OF MARKETING (2013)
Modeling Consumer Learning from Online Product Reviews
Yi Zhao et al.
MARKETING SCIENCE (2013)
In Search of Negativity Bias: An Empirical Study of Perceived Helpfulness of Online Reviews
Philip Fei Wu
PSYCHOLOGY & MARKETING (2013)
Promotional Marketing or Word-of-Mouth? Evidence from Online Restaurant Reviews
Xianghua Lu et al.
INFORMATION SYSTEMS RESEARCH (2013)
The Effects of Positive and Negative Online Customer Reviews: Do Brand Strength and Category Maturity Matter?
Nga N. Ho-Dac et al.
JOURNAL OF MARKETING (2013)
Web reviews influence on expectations and purchasing intentions of hotel potential customers
Aurelio G. Mauri et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2013)
The impact of online user reviews on cameras sales
Lin Zhang et al.
EUROPEAN JOURNAL OF MARKETING (2013)
Too Popular to Ignore: The Influence of Online Reviews on Purchase Intentions of Search and Experience Products
Fernando R. Jimenez et al.
JOURNAL OF INTERACTIVE MARKETING (2013)
Do We Believe in TripAdvisor? Examining Credibility Perceptions and Online Travelers' Attitude toward Using User-Generated Content
Julian K. Ayeh et al.
JOURNAL OF TRAVEL RESEARCH (2013)
What Makes People Read an Online Review? The Relative Effects of Posting Time and Helpfulness on Review Readership
Jung Lee
CYBERPSYCHOLOGY BEHAVIOR AND SOCIAL NETWORKING (2013)
Curvilinear Effects of User-Generated Content on Hotels' Market Share: A Dynamic Panel-Data Analysis
Philippe Duverger
JOURNAL OF TRAVEL RESEARCH (2013)
The Influence of Online Reviews on Consumers' Attributions of Service Quality and Control for Service Standards in Hotels
Victoria Browning et al.
JOURNAL OF TRAVEL & TOURISM MARKETING (2013)
Effects of conflicting aggregated rating on eWOM review credibility and diagnosticity: The moderating role of review valence
Lingyun Qiu et al.
DECISION SUPPORT SYSTEMS (2012)
Manipulation of online reviews: An analysis of ratings, readability, and sentiments
Nan Hu et al.
DECISION SUPPORT SYSTEMS (2012)
The impact of electronic word-of-mouth communication: A literature analysis and integrative model
Christy M. K. Cheung et al.
DECISION SUPPORT SYSTEMS (2012)
Perceived 'usefulness' of online consumer reviews: An exploratory investigation across three services categories
Pradeep Racherla et al.
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS (2012)
Evaluating content quality and helpfulness of online product reviews: The interplay of review helpfulness vs. review content
Nikolaos Korfiatis et al.
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS (2012)
Consumers rule: How consumer reviews influence perceived trustworthiness of online stores
Sonja Utz et al.
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS (2012)
Balance and Sequence in Online Reviews: The Wrap Effect
Nathalia Purnawirawan et al.
INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE (2012)
The Effect of Online Consumer Reviews on New Product Sales
Geng Cui et al.
INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE (2012)
The effect of electronic word of mouth on brand image and purchase intention An empirical study in the automobile industry in Iran
Mohammad Jalilvand et al.
MARKETING INTELLIGENCE & PLANNING (2012)
The heterogeneous effect of WOM on product sales: why the effect of WOM valence is mixed?
Joonhyuk Yang et al.
EUROPEAN JOURNAL OF MARKETING (2012)
The influence of internet customer reviews on the online sales and prices in hotel industry
Hulisi Ogut et al.
SERVICE INDUSTRIES JOURNAL (2012)
Balance and Sequence in Online Reviews: How Perceived Usefulness Affects Attitudes and Intentions
Nathalia Purnawirawan et al.
JOURNAL OF INTERACTIVE MARKETING (2012)
Learning from the Crowd: Regression Discontinuity Estimates of the Effects of an Online Review Database
Michael Anderson et al.
ECONOMIC JOURNAL (2012)
Does source matter? Examining source effects in online product reviews
Xue Dou et al.
COMPUTERS IN HUMAN BEHAVIOR (2012)
Emotional expressions in online user reviews: How they influence consumers' product evaluations
Junyong Kim et al.
JOURNAL OF BUSINESS RESEARCH (2012)
Perceived helpfulness of online consumer reviews: The role of message content and style
Robert M. Schindler et al.
JOURNAL OF CONSUMER BEHAVIOUR (2012)
Factors affecting consumers' trust in online product reviews
Pradeep Racherla et al.
JOURNAL OF CONSUMER BEHAVIOUR (2012)
Exploring determinants of voting for the helpfulness of online user reviews: A text mining approach
Qing Cao et al.
DECISION SUPPORT SYSTEMS (2011)
Estimating the Helpfulness and Economic Impact of Product Reviews: Mining Text and Reviewer Characteristics
Anindya Ghose et al.
IEEE TRANSACTIONS ON KNOWLEDGE AND DATA ENGINEERING (2011)
Harnessing the Influence of Social Proof in Online Shopping: The Effect of Electronic Word of Mouth on Sales of Digital Microproducts
Naveen Amblee et al.
INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE (2011)
Modeling Consumer Purchasing Behavior in Social Shopping Communities with Clickstream Data
Rainer Olbrich et al.
INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE (2011)
Gender differences in consumers' perception of online consumer reviews
Soonyong Bae et al.
ELECTRONIC COMMERCE RESEARCH (2011)
The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings
Qiang Ye et al.
COMPUTERS IN HUMAN BEHAVIOR (2011)
Consumers' responses to ambivalent online hotel reviews The role of perceived source credibility and pre-decisional disposition
Hui (Jimmy) Xie et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2011)
The Assimilative and Contrastive Effects of Word-of-Mouth Volume: An Experimental Examination of Online Consumer Ratings
Adwait Khare et al.
JOURNAL OF RETAILING (2011)
Brand equity dilution through negative online word-of-mouth communication
Silke Bambauer-Sachse et al.
JOURNAL OF RETAILING AND CONSUMER SERVICES (2011)
The impact of online reviews on hotel booking intentions and perception of trust
Beverley A. Sparks et al.
TOURISM MANAGEMENT (2011)
Product type and consumers' perception of online consumer reviews
Soonyong Bae et al.
ELECTRONIC MARKETS (2011)
Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews
Yue Pan et al.
JOURNAL OF RETAILING (2011)
Highly Recommended! The Content Characteristics and Perceived Usefulness of Online Consumer Reviews
Lotte M. Willemsen et al.
JOURNAL OF COMPUTER-MEDIATED COMMUNICATION (2011)
Can including pros and cons increase the helpfulness and persuasiveness of online reviews? The interactive effects of ratings and arguments
Ann E. Schlosser
JOURNAL OF CONSUMER PSYCHOLOGY (2011)
Experiential goods with network externalities effects: An empirical study of online rating system
Jun Yang et al.
JOURNAL OF BUSINESS RESEARCH (2010)
Assertions of Expertise in Online Product Reviews
Jo Mackiewicz
JOURNAL OF BUSINESS AND TECHNICAL COMMUNICATION (2010)
Positive Effects of Negative Publicity: When Negative Reviews Increase Sales
Jonah Berger et al.
MARKETING SCIENCE (2010)
The Effects of Online User Reviews on Movie Box Office Performance: Accounting for Sequential Rollout and Aggregation Across Local Markets
Pradeep K. Chintagunta et al.
MARKETING SCIENCE (2010)
When does electronic word-of-mouth matter? A study of consumer product reviews
Jason Q. Zhang et al.
JOURNAL OF BUSINESS RESEARCH (2010)
Credibility of Electronic Word-of-Mouth: Informational and Normative Determinants of On-line Consumer Recommendations
Man Yee Cheung et al.
INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE (2009)
Sequential Bias in Online Product Reviews
Gaurav Kapoor et al.
JOURNAL OF ORGANIZATIONAL COMPUTING AND ELECTRONIC COMMERCE (2009)
Antecedents of Online Reviews' Usage and Purchase Influence: An Empirical Comparison of US and Korean Consumers
Cheol Park et al.
JOURNAL OF INTERACTIVE MARKETING (2009)
Does Chatter Matter? The Impact of User-Generated Content on Music Sales
Vasant Dhar et al.
JOURNAL OF INTERACTIVE MARKETING (2009)
How Consumers Evaluate eWOM (Electronic Word-of-Mouth) Messages
Sun-Jae Doh et al.
CYBERPSYCHOLOGY & BEHAVIOR (2009)
The impact of online user reviews on hotel room sales
Qiang Ye et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2009)
Tried and tested: The impact of online hotel reviews on consumer consideration
Ivar E. Vermeulen et al.
TOURISM MANAGEMENT (2009)
CONSUMER SKEPTICISM AND ONLINE REVIEWS: AN ELABORATION LIKELIHOOD MODEL PERSPECTIVE
Peter J. Sher et al.
SOCIAL BEHAVIOR AND PERSONALITY (2009)
Information direction, website reputation and eWOM effect: A moderating role of product type
Cheol Park et al.
JOURNAL OF BUSINESS RESEARCH (2009)
Role of word of mouth in online store loyalty
Dinesh K. Gauri et al.
COMMUNICATIONS OF THE ACM (2008)
Do online reviews matter? - An empirical investigation of panel data
Wenjing Duan et al.
DECISION SUPPORT SYSTEMS (2008)
The effects of consumer knowledge on message processing of electronic word-of-mouth via online consumer reviews
Do-Hyung Park et al.
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS (2008)
eWOM overload and its effect on consumer behavioral intention depending on consumer involvement
Do-Hyung Park et al.
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS (2008)
The effect of negative online consumer reviews on product attitude: An information processing view
Jumin Lee et al.
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS (2008)
The impact of electronic word-of-mouth - The adoption of online opinions in online customer communities
Christy M. K. Cheung et al.
INTERNET RESEARCH (2008)
Establishing trust in electronic commerce through online word of mouth: An examination across genders
Neveen F. Awad et al.
JOURNAL OF MANAGEMENT INFORMATION SYSTEMS (2008)
Self-Selection and Information Role of Online Product Reviews
Xinxin Li et al.
INFORMATION SYSTEMS RESEARCH (2008)
Do online reviews affect product sales? The role of reviewer characteristics and temporal effects
Nan Hu et al.
INFORMATION TECHNOLOGY & MANAGEMENT (2008)
Examining the relationship between reviews and sales: The role of reviewer identity disclosure in electronic markets
Chris Forman et al.
INFORMATION SYSTEMS RESEARCH (2008)
The dynamics of online word-of-mouth and product sales - An empirical investigation of the movie industry
Wenjing Duan et al.
JOURNAL OF RETAILING (2008)
Exploring the value of online product reviews in forecasting sales: The case of motion pictures
Chrysanthos Dellarocas et al.
JOURNAL OF INTERACTIVE MARKETING (2007)
Why are you telling me this? An examination into negative consumer reviews on the web
Shahana Sen et al.
JOURNAL OF INTERACTIVE MARKETING (2007)
The effect of on-line consumer reviews on consumer purchasing intention: The moderating role of involvement
Do-Hyung Park et al.
INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE (2007)
REVISITING WORD-OF-MOUTH COMMUNICATIONS: A CROSS-NATIONAL EXPLORATION
Mee-Shew Cheung et al.
JOURNAL OF MARKETING THEORY AND PRACTICE (2007)
When online reviews meet hyperdifferentiation: A study of the craft beer industry
Eric K. Clemons et al.
JOURNAL OF MANAGEMENT INFORMATION SYSTEMS (2006)
The effect of word of mouth on sales: Online book reviews
Judith A. Chevalier et al.
JOURNAL OF MARKETING RESEARCH (2006)
The persuasiveness of source credibility: A critical review of five decades' evidence
C Pornpitakpan
JOURNAL OF APPLIED SOCIAL PSYCHOLOGY (2004)
Using online conversations to study word-of-mouth communication
D Godes et al.
MARKETING SCIENCE (2004)
The influence of online product recommendations on consumers' online choices
S Senecal et al.
JOURNAL OF RETAILING (2004)
Believe it or not: Factors influencing credibility on the Web
CN Wathen et al.
JOURNAL OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY (2002)