☆ 4.6 Article

Clustering Users to Determine the Most Suitable Gamification Elements

SENSORS (2022)

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Review Public Administration

A Literature Review of E-government Services with Gamification Elements

Ruth S. Contreras-Espinosa et al.

Summary: Gamification strategies can enhance citizen engagement in political decision-making and public consultations, fostering positive relationships. The study presents the usage of gamification elements and the importance of a standardized methodology in selecting these elements. Additionally, the research identifies three potential research gaps with implications for future studies and e-government applications.

INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION (2022)

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