Journal
BUSINESS & INFORMATION SYSTEMS ENGINEERING
Volume 58, Issue 1, Pages 73-87Publisher
SPRINGER VIEWEG-SPRINGER FACHMEDIEN WIESBADEN GMBH
DOI: 10.1007/s12599-015-0410-4
Keywords
Business process simulation; Process mining; Event log knowledge; Simulation model construction
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The paper focuses on the use of process mining (PM) to support the construction of business process simulation (BPS) models. Given the useful BPS insights that are available in event logs, further research on this topic is required. To provide a solid basis for future work, this paper presents a structured overview of BPS modeling tasks and how PM can support them. As directly related research efforts are scarce, a multitude of research challenges are identified. In an effort to provide suggestions on how these challenges can be tackled, an analysis of PM literature shows that few PM algorithms are directly applicable in a BPS context. Consequently, the results presented in this paper can encourage and guide future research to fundamentally bridge the gap between PM and BPS.
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