Journal
NEUROCOMPUTING
Volume 467, Issue -, Pages 73-82Publisher
ELSEVIER
DOI: 10.1016/j.neucom.2021.09.057
Keywords
Conversational sentiment analysis; Emotional recurrent unit; Contextual encoding; Dialogue systems
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Funding
- Agency for Science, Technology and Research (A*STAR) under its AME Programmatic Funding Scheme [A18A2b0046]
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This paper presents a fast, compact, and parameter-efficient framework for conversational sentiment analysis, which outperforms the state of the art in most cases according to extensive experiments on three standard datasets.
Sentiment analysis in conversations has gained increasing attention in recent years for the growing amount of applications it can serve, e.g., sentiment analysis, recommender systems, and human-robot interaction. The main difference between conversational sentiment analysis and single sentence sentiment analysis is the existence of context information that may influence the sentiment of an utterance in a dialogue. How to effectively encode contextual information in dialogues, however, remains a challenge. Existing approaches employ complicated deep learning structures to distinguish different parties in a conversation and then model the context information. In this paper, we propose a fast, compact and parameter-efficient party-ignorant framework named bidirectional emotional recurrent unit for conversational sentiment analysis. In our system, a generalized neural tensor block followed by a two-channel classifier is designed to perform context compositionality and sentiment classification, respectively. Extensive experiments on three standard datasets demonstrate that our model outperforms the state of the art in most cases. (c) 2021 Elsevier B.V. All rights reserved.
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