Journal
INFORMATION PROCESSING & MANAGEMENT
Volume 59, Issue 1, Pages -Publisher
ELSEVIER SCI LTD
DOI: 10.1016/j.ipm.2021.102800
Keywords
Meta-combined approach; Brand marketing; Brand equity; Machine learning; Factor Analysis; Big Data
Funding
- Changzhou Key Laboratory of Industrial Internet and Data Intelligence [CM20183002]
- Major Cultivating Projects of CZIMT [2019ZDXM09]
- Qing Lan Project
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The current focus of marketing research is mainly on the influencing factors, composition, and measurement of brand equity, including financial perspective and customer perspective. Once a company's moral value through marketing behavior is recognized by consumers, the ethical behavior presented in marketing will make consumers have a deeper connection with the brand.
At present, the focus of marketing research is mostly on the influencing factors, composition, and measurement of brand equity. The meta-combined brand equity analysis is based on two main research perspectives: financial perspective and customer perspective. While the financial perspective is based on the incremental discounted future cash flows that would result from a branded product's revenue over the revenue of an unbranded product, the brand equity from the customer's perspective is the consumer's reaction to brand marketing behavior, the impact on brand knowledge. The decision-making of marketing behaviors often faces choices related to ethics. Therefore, once the moral value of a company through marketing behavior is recognized by consumers, the ethical behavior presented in this article through marketing behavior will make consumers feel more about the brand. How does the brand equity of your customer's products affect you? In this experiment, shopping groups with the same shopping experience were selected. During the survey process, all customers in different periods and the same time were selected as far as possible based on the practicability of the survey. The study survey covered 4 main aspects; customer satisfaction, overall overview of customer satisfaction; the advantages and disadvantages of marketing strategies through quantitative analysis and to put forward reasonable marketing strategy improvement opinions and suggestions to improve customer satisfaction. Using the technique of parameter prediction of the financial industry, the experiment proved that the non-standard promotion behavior, the integrity of the enterprise and the social responsibility are three aspects (P<0.05) that have an impact on the customer's brand equity among the corporate marketing components. It was a detailed study of the current state of brand marketing strategies and customer satisfaction, found key indicators of brands that could improve customer satisfaction, and presented corresponding suggestions for optimizing marketing strategies. It shows that. It has the importance of good guidance and references to improve customer satisfaction in the industry.
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