Colorectal Cancer Screening and Yield in a Mailed Outreach Program in a Safety-Net Healthcare System

Background Screening with fecal immunochemical testing (FIT) reduces colorectal cancer mortality; however, screening remains low in underserved populations. Mailed outreach, including an invitation letter, FIT, and test instructions, is an evidence-based strategy to improve screening. Aims To examine screening completion and yield in a mailed outreach program in a safety-net healthcare system. Methods We identified and mailed outreach invitations to patients due for screening in a large safety-net system between September 1, 2018, and August 31, 2019. We examined: (1) screening completion, the proportion of patients completing FIT or screening colonoscopy within 6 months of the mailed invitation; and (2) timely diagnostic colonoscopy, the proportion of patients completing colonoscopy within 6 months of positive FIT. Results We mailed 14,879 invitations to 13,190 patients. Nearly half (n = 6098, 46.2%) of patients completed screening: 4,896 (80.3%) completed FIT through mailed outreach; 1,114 (18.3%) FIT through usual care; and 88 (1.4%) screening colonoscopy through usual care. Of patients with a positive FIT (n = 289), 50.5% completed diagnostic colonoscopy within 6 months, 10.7% within 6-12 months, and 4.8% after 12 months. A total of 8 cancers and 83 advanced adenomas were detected in the 191 patients completing diagnostic colonoscopy. Conclusion After implementing and scaling up mailed outreach in a safety-net system, about half of patients completed screening, and the majority did so through mailed outreach. However, many patients failed to complete diagnostic colonoscopy after positive FIT. Results highlight the importance of adapting mailed outreach programs to local contexts and constraints of healthcare systems, in order to support efforts to improve CRC screening in underserved populations.

Automated summary

Background screening for colorectal cancer using fecal immunochemical testing (FIT) can reduce mortality, but rates remain low in underserved populations. Mailed outreach, including invitation letters and FIT testing, is an effective strategy to improve screening completion. In a safety-net healthcare system, about half of patients completed screening after receiving mailed invitations, with the majority completing FIT testing. However, many patients did not follow up with diagnostic colonoscopy after a positive FIT result.