4.6 Article

Sentiment Analysis of Lockdown in India During COVID-19: A Case Study on Twitter

Journal

IEEE TRANSACTIONS ON COMPUTATIONAL SOCIAL SYSTEMS
Volume 8, Issue 4, Pages 992-1002

Publisher

IEEE-INST ELECTRICAL ELECTRONICS ENGINEERS INC
DOI: 10.1109/TCSS.2020.3042446

Keywords

Coronavirus; COVID-19; lockdown; machine learning; natural language processing (NLP); opinion mining; sentiment analysis; social media

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This study analyzed the sentiments of Indian citizens towards the nationwide lockdown enforced by the Indian government during the COVID-19 outbreak using NLP and machine learning classifiers. The majority of Indian citizens were found to support the government's decision to implement the lockdown.
With the rapid increase in the use of the Internet, sentiment analysis has become one of the most popular fields of natural language processing (NLP). Using sentiment analysis, the implied emotion in the text can be mined effectively for different occasions. People are using social media to receive and communicate different types of information on a massive scale during COVID-19 outburst. Mining such content to evaluate people's sentiments can play a critical role in making decisions to keep the situation under control. The objective of this study is to mine the sentiments of Indian citizens regarding the nationwide lockdown enforced by the Indian government to reduce the rate of spreading of Coronavirus. In this work, the sentiment analysis of tweets posted by Indian citizens has been performed using NLP and machine learning classifiers. From April 5, 2020 to April 17, 2020, a total of 12 741 tweets having the keywords Indialockdown are extracted. Data have been extracted from Twitter using Tweepy API, annotated using TextBlob and VADER lexicons, and preprocessed using the natural language tool kit provided by the Python. Eight different classifiers have been used to classify the data. The experiment achieved the highest accuracy of 84.4% with LinearSVC classifier and unigrams. This study concludes that the majority of Indian citizens are supporting the decision of the lockdown implemented by the Indian government during corona outburst.

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