4.3 Article

Do kiosks outperform cashiers? An S-O-R framework of restaurant ordering experiences

Related references

Note: Only part of the references are listed.
Article Hospitality, Leisure, Sport & Tourism

Chatbot usage in restaurant takeout orders: A comparison study of three ordering methods

Xi Yu Leung et al.

JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT (2020)

Article Business

A Meta-Analysis of When and How Advertising Creativity Works

Sara Rosengren et al.

JOURNAL OF MARKETING (2020)

Article Hospitality, Leisure, Sport & Tourism

I'd like to order with a server. an experimental study of restaurant menu performance

Xi Y. Leung et al.

ASIA PACIFIC JOURNAL OF TOURISM RESEARCH (2020)

Article Hospitality, Leisure, Sport & Tourism

Investigating onsite restaurant interactive self-service technology (ORISST) use: customer expectations and intentions

Yang Xu et al.

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2020)

Review Hospitality, Leisure, Sport & Tourism

Reviewing the progress of information and communication technology in the restaurant industry

Pilar Moreno et al.

JOURNAL OF HOSPITALITY AND TOURISM TECHNOLOGY (2019)

Article Hospitality, Leisure, Sport & Tourism

Consumer responses to interactive restaurant self-service technology (IRSST): The role of gadget-loving propensity

Jee Ahe Ahn et al.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2018)

Article Business

A comprehensive review of mobile technology use in hospitality and tourism

Rob Law et al.

JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT (2018)

Article Hospitality, Leisure, Sport & Tourism

E-menus-Managing choice options in hospital foodservice

Heather Hartwell et al.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2016)

Article Hospitality, Leisure, Sport & Tourism

Why wait? Impact of waiting lines on self-service technology use

Alinda Kokkinou et al.

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2015)

Article Hospitality, Leisure, Sport & Tourism

Influence of environmental stimuli on hotel customer emotional loyalty response: Testing the moderating effect of the big five personality factors

Dev Jani et al.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2015)

Article Hospitality, Leisure, Sport & Tourism

The effects of luxury restaurant environments on diners' emotions and loyalty Incorporating diner expectations into an extended Mehrabian-Russell model

Annie Chen et al.

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2015)

Article Hospitality, Leisure, Sport & Tourism

Proposing a model to test smartphone users' intention to use smart applications when ordering food in restaurants

Bendegul Okumus et al.

JOURNAL OF HOSPITALITY AND TOURISM TECHNOLOGY (2014)

Article Hospitality, Leisure, Sport & Tourism

Travelers' behavioral intention toward hotel self-service kiosks usage

Miyoung Kim et al.

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2014)

Article Hospitality, Leisure, Sport & Tourism

Desired privacy and the impact of crowding on customer emotions and approach-avoidance responses Waiting in a virtual reality restaurant

Johye Hwang et al.

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2012)

Article Hospitality, Leisure, Sport & Tourism

DOES CULTURAL DIFFERENCE AFFECT CUSTOMER'S RESPONSE IN A CROWDED RESTAURANT ENVIRONMENT? A COMPARISON OF AMERICAN VERSUS CHINESE CUSTOMERS

Dae-Young Kim et al.

JOURNAL OF HOSPITALITY & TOURISM RESEARCH (2010)

Article Hospitality, Leisure, Sport & Tourism

Customers' cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type

Woo Gon Kim et al.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2009)

Article Hospitality, Leisure, Sport & Tourism

The relationships among overall quick-casual restaurant image, perceived value, customer satisfaction, and behavioral intentions

Kisang Ryu et al.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2008)

Article Environmental Studies

Do airline self-service check-in kiosks meet the needs of passengers?

Hsin-Li Chang et al.

TOURISM MANAGEMENT (2008)

Article Psychology, Multidisciplinary

Psychology as the Science of Self-Reports and Finger Movements Whatever Happened to Actual Behavior?

Roy F. Baumeister et al.

PERSPECTIVES ON PSYCHOLOGICAL SCIENCE (2007)