Related references
Note: Only part of the references are listed.Chatbot usage in restaurant takeout orders: A comparison study of three ordering methods
Xi Yu Leung et al.
JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT (2020)
A Meta-Analysis of When and How Advertising Creativity Works
Sara Rosengren et al.
JOURNAL OF MARKETING (2020)
I'd like to order with a server. an experimental study of restaurant menu performance
Xi Y. Leung et al.
ASIA PACIFIC JOURNAL OF TOURISM RESEARCH (2020)
Investigating onsite restaurant interactive self-service technology (ORISST) use: customer expectations and intentions
Yang Xu et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2020)
Reviewing the progress of information and communication technology in the restaurant industry
Pilar Moreno et al.
JOURNAL OF HOSPITALITY AND TOURISM TECHNOLOGY (2019)
Consumer responses to interactive restaurant self-service technology (IRSST): The role of gadget-loving propensity
Jee Ahe Ahn et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2018)
A comprehensive review of mobile technology use in hospitality and tourism
Rob Law et al.
JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT (2018)
E-menus-Managing choice options in hospital foodservice
Heather Hartwell et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2016)
Why wait? Impact of waiting lines on self-service technology use
Alinda Kokkinou et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2015)
Influence of environmental stimuli on hotel customer emotional loyalty response: Testing the moderating effect of the big five personality factors
Dev Jani et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2015)
If you install it, will they use it? Understanding why hospitality customers take technological pauses from self-service technology
Mark S. Rosenbaum et al.
JOURNAL OF BUSINESS RESEARCH (2015)
The effects of luxury restaurant environments on diners' emotions and loyalty Incorporating diner expectations into an extended Mehrabian-Russell model
Annie Chen et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2015)
Proposing a model to test smartphone users' intention to use smart applications when ordering food in restaurants
Bendegul Okumus et al.
JOURNAL OF HOSPITALITY AND TOURISM TECHNOLOGY (2014)
Travelers' behavioral intention toward hotel self-service kiosks usage
Miyoung Kim et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2014)
THE EFFECT OF TECHNOLOGY READINESS ON CUSTOMERS' ATTITUDES TOWARD SELF-SERVICE TECHNOLOGY AND ITS ADOPTION; THE EMPIRICAL STUDY OF US AIRLINE SELF-SERVICE CHECK-IN KIOSKS
Woojin Lee et al.
JOURNAL OF TRAVEL & TOURISM MARKETING (2012)
Desired privacy and the impact of crowding on customer emotions and approach-avoidance responses Waiting in a virtual reality restaurant
Johye Hwang et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2012)
DOES CULTURAL DIFFERENCE AFFECT CUSTOMER'S RESPONSE IN A CROWDED RESTAURANT ENVIRONMENT? A COMPARISON OF AMERICAN VERSUS CHINESE CUSTOMERS
Dae-Young Kim et al.
JOURNAL OF HOSPITALITY & TOURISM RESEARCH (2010)
Customers' cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type
Woo Gon Kim et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2009)
The relationships among overall quick-casual restaurant image, perceived value, customer satisfaction, and behavioral intentions
Kisang Ryu et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2008)
Do airline self-service check-in kiosks meet the needs of passengers?
Hsin-Li Chang et al.
TOURISM MANAGEMENT (2008)
Psychology as the Science of Self-Reports and Finger Movements Whatever Happened to Actual Behavior?
Roy F. Baumeister et al.
PERSPECTIVES ON PSYCHOLOGICAL SCIENCE (2007)
Self-service technologies: Understanding customer satisfaction with technology-based service encounters
ML Meuter et al.
JOURNAL OF MARKETING (2000)