Journal
HEALTH POLICY
Volume 120, Issue 9, Pages 982-986Publisher
ELSEVIER IRELAND LTD
DOI: 10.1016/j.healthpol.2016.07.006
Keywords
Academic medical centers; Quality of health care; Health care reform; Quality indicators; Health care
Funding
- Canadian Institute for Health Information
- Canadian Patient Safety Institute
- Canadian Foundation for Health Improvement
- Accreditation Canada
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Measuring and monitoring overall health system performance is complex and challenging but is crucial to improving quality of care. Today's health care organizations are increasingly being held accountable to develop and implement actions aimed at improving the quality of care, reducing costs, and achieving better patient-centered care. This paper describes the development of the Collaborative for Excellence in Healthcare Quality (CEHQ), a 5-year-initiative to achieve higher quality of patient care in university hospitals across Canada. This bottom-up initiative took place between 2010 and 2015, and was successful in engaging health care leaders in the development of a common framework and set of performance measures for reporting and benchmarking, as well as working on initiatives to improve performance. Despite its successes, future efforts are needed to provide clear national leadership on standards for measuring performance. (C) 2016 The Authors. Published by Elsevier Ireland Ltd.
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