Journal
JOURNAL OF ISLAMIC MARKETING
Volume 14, Issue 1, Pages 23-42Publisher
EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/JIMA-02-2021-0047
Keywords
Halal food; Non-Muslim tourist; Motivation; Emotion; Memorability
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This study explores non-Muslim tourists' preferences for halal food, their motivations for tasting halal food during travel, and the emotions and memorable dimensions associated with their experiences. The findings show that non-Muslim tourists consider tasting halal food important while traveling, but it is not a major travel motivation. Novelty and taste are the main motivations for tasting halal food, and the emotions elicited are joy and love.
Purpose This study aims to explore non-Muslim tourists' general halal food preferences, motivations for tasting halal food during their recent trips, positive and negative emotions and memorable dimensions associated with their recent halal food experiences after returning from holiday. Design/methodology/approach Data were collected using the authors' personal networks and Amazon Mechanical Turk (MTurk) using a questionnaire. An email containing a link to the questionnaire was sent to the authors' personal networks and posted on MTurk in January 2021. Findings Of the 311 non-Muslim respondents, more than half considered themselves as food neophiliacs and considered halal food experiences as imperative whilst travelling. However, tasting halal food was not a major travel motivation. Novelty and taste were the two main motivations for tasting halal food whilst at a tourism destination. Emotions elicited by halal food experiences focussed on joy and love. The proposed conceptual framework for memorable halal food experiences comprises several dimensions: taste, spending time with family and friends, novelty, quality and safety, hospitality, ambience (setting/servicescape) and experiencing others' culture through food. Originality/value This is one of the first studies to explore non-Muslim tourists' motives, emotions and memorable dimensions of halal food experiences.
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