4.6 Article

What do people perceive in watching video game streaming? Eliciting spectators' value structures

Journal

TELEMATICS AND INFORMATICS
Volume 59, Issue -, Pages -

Publisher

ELSEVIER
DOI: 10.1016/j.tele.2020.101557

Keywords

Laddering interview; Means-end chain theory; Video game streaming; Twitch

Funding

  1. Ministry of Science and Technology Taiwan [MOST 107-2410-H-415 -006 -]

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This study used soft laddering interviews to explore viewers' perceptual process of watching video game streaming and identified major values of fun, enjoyment, and warm relationships. It also compared differences in viewers' preferences for male and female streamers at the attribute level, providing practical implications for streamers to better meet viewers' needs.
This study attempts to offer new insights into viewers' perceptual process of watching video game streaming to uncover their value structures with a qualitative method of soft laddering interviews based on means-end chain (MEC) theory. A total of 60 experienced spectators in Taiwan were recruited via snowball sampling. The laddering interviews identified viewers' perceptions of 9 attributes, 9 consequences, and 8 values that construct a hierarchical value map (HVM) consisting of salient attribute-consequence-value chains. The results show that fun and enjoyment of life as well as warm relationships with others are two major values perceived by game streaming viewers. In addition, this study preliminarily compared viewers' laddering chains of different preferences for male and female streamers at the attribute level and found a slight divergence. The findings complement the existing literature in the game streaming field and provide practical implications for streamers to more closely meet viewers' needs.

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