4.7 Article

Social robots and gamification for technology supported learning: An empirical study on engagement and motivation

Journal

COMPUTERS IN HUMAN BEHAVIOR
Volume 121, Issue -, Pages -

Publisher

PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/j.chb.2021.106792

Keywords

Interactive learning environments; Adult learning; Lifelong learning

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Enhancing learning scenarios with social robots and gamification elements has shown positive impacts on motivation and engagement, but combining both in a learning environment did not significantly increase engagement or motivation. In fact, combining both additions resulted in lower engagement, contrary to expectations. Further research is needed to understand the reasons for this finding and potential improvements for future studies.
Enhancing learning scenarios with social robots, as well as gamification elements, has been shown to positively influence motivation, engagement, or even both. However, they have not been combined in a learning environment. For this contribution, we created a learning environment for students in higher education and implemented additions (social robot and gamification) based on guidelines for gamification in learning scenarios, and research on pedagogical agents. Using a 2x2 design for systematic investigation of gamification elements and social robots, we tested the impact of our learning environment on motivation and engagement across four conditions: with a social robot, gamification elements, both or neither. We found no significant increase in engagement or motivation when adding gamification elements or the social robot. Quite contrary to our expectations, we found an interaction effect when combining both additions, showing lower engagement. Based on our results and former research, we discuss possible reasons for this finding and potential improvements for future research.

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