Leveraging COVID-19 Outbreak for Shaping a More Sustainable Consumer Behavior

Consumption has lately been under the microscope facing pressure from all stakeholders as principles of sustainability have gained more popularity. In this context, a new sustainable consumer model was born, referring to major shifts in buying and consumption habits. Nevertheless, these shifts were lagging as consumers resisted change in the comfort of old habits. This comfort was shaken up by the COVID-19 outbreak that forced us to rethink every aspect of our lives. Therefore, this crisis context seems the perfect opportunity to shift towards the sustainable consumer model. People's openness towards embracing new consumption habits was evaluated in a quantitative study where data was collected in two different moments: May 2020 and December 2020. Major results of our research show that people's lives were dominated in 2020 by uncertainty, especially when referring to their financial situation. Further on, consumers have already started to bring major shifts in their consumption habits because of this uncertainty. Among the most important shifts, there were more prudent purchase decisions, rising interest for discounted prices, increased likelihood of buying local and enhanced preference in buy fresh products instead of processed or semi-processed ones.

Automated summary

Amid growing popularity of sustainable principles, consumers are adopting new consumption habits, especially in response to the COVID-19 outbreak. A survey conducted in 2020 revealed that consumers' lives were marked by uncertainty, leading to more cautious purchase decisions, increased interest in local and fresh products, and other significant shifts in consumption habits.