4.5 Article

Optimal pricing strategy for a service provider in the presence of repetitive usage

Journal

INTERNATIONAL TRANSACTIONS IN OPERATIONAL RESEARCH
Volume 29, Issue 4, Pages 2586-2612

Publisher

WILEY
DOI: 10.1111/itor.13017

Keywords

consumer heterogeneity; long-term contract pricing; pay-per-use pricing; pricing; repetitive usage

Funding

  1. National Natural Science Foundation of China [71771202, 71971203, 71921001]
  2. Fundamental Research Funds for the Central Universities [WK2040000027]
  3. Four Batch Talent Programs of China

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The study reveals the link between consumers' choice and PPU pricing and LTC pricing, determining the optimal pricing strategy for a service provider. Adopting both schemes can bring more revenue if the SP is patient enough.
Pay-per-use (PPU) pricing and long-term contract (LTC) pricing are widely adopted in access service industries. PPU pricing charges a fee for each service requirement, while LTC pricing allows consumers to subscribe to an unlimited use of the services in a given period. This study aims to reveal the link between consumers' choice and these two types of pricing schemes to determine the optimal pricing strategy for a service provider (SP). We propose a model with consumer usage that follows a compound Poisson process to analyze consumers' choice and calculate the expected revenue of the SP. Our analysis shows that covering the entire market is always optimal for the SP. Moreover, the SP should set the PPU fee high, and adopt the LTC scheme in the presence of the PPU scheme. If the SP is patient enough, then adopting both schemes will bring more revenue than only adopting the LTC scheme.

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