The role of organizational support and self-efficacy on work engagement among registered nurses in Jordan: A descriptive study

Aim The aim of the current study was to examine the relationship between work engagement and perceived organisational support and self-efficacy among registered nurses in Jordanian hospitals. Background Nurses constitute the backbone of the health care system. Work engagement among nurses is critical due to its various positive outcomes: it enhances job satisfaction, job performance, organisation commitment and emotional health. According to the job demand-resource model, perceived organisational support and self-efficacy increase work engagement. Method A cross-sectional, descriptive and correlational design and multistage cluster sampling were implemented. A total of 186 registered nurses were recruited. Self-administered questionnaires were used to collect data from the participants. Results Nurses showed an average level of work engagement. The dedication subscale showed the highest score among the three subscales representing work engagement. The results showed that perceived organisational support and self-efficacy were positively correlated with work engagement (p < .01). Conclusion Perceived organisational support and self-efficacy correlated positively with work engagement. Implications for nursing management An effort should be made to provide a supportive work environment by offering training programmes, sufficient job resources and positive feedback, which, in turn, improve nurses' work attitudes, self-efficacy, perception of the work environment and intention to stay in a health organisation. This study is a descriptive study and has an IRB number 766-2019.

Automated summary

The study examined the relationship between work engagement, perceived organizational support, and self-efficacy among registered nurses in Jordanian hospitals. Results showed a positive correlation between perceived organizational support, self-efficacy, and work engagement, with dedication being the highest scoring subscale. Efforts should be made to provide a supportive work environment to improve nurses' attitudes and intention to stay in a healthcare organization.