4.6 Article

The devil is in the details: The effect of nonverbal cues on crowdfunding success

Journal

INFORMATION & MANAGEMENT
Volume 58, Issue 8, Pages -

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ELSEVIER
DOI: 10.1016/j.im.2021.103528

Keywords

Crowdfunding; Nonverbal cues; Pitch videos; Social perception; Funding outcomes

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Effective use of nonverbal cues in a pitch video can increase funding success, with reduced gaze, early appearance, and reduced speech hesitations being key factors in improving funding outcomes.
Many reward-based crowdfunding platforms encourage entrepreneurs to introduce their projects and make a personal appeal with a video clip. In this study, we investigate the impact of such a pitch video on financing outcomes. Grounded in social perception literature, we propose that effective use of nonverbal cues in a pitch video increases funding success. We coded and analyzed videos of crowdfunding campaigns and found that an entrepreneur could improve the funding outcomes by gazing less, appearing early, and reducing speech hesitations in a pitch video. We also found that smiling has no impact on funding success.

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