4.5 Review

Conceptualising interventions to enhance spread in complex systems: a multisite comprehensive medication review case study

Journal

BMJ QUALITY & SAFETY
Volume 31, Issue 1, Pages 31-44

Publisher

BMJ PUBLISHING GROUP
DOI: 10.1136/bmjqs-2020-012367

Keywords

complexity; healthcare quality improvement; implementation science; collaborative; breakthrough groups; clinical practice guidelines

Funding

  1. National Institute for Health Research (NIHR) Collaboration for Leadership in Applied Health Research and Care Northwest London (CLAHRC NWL)
  2. NIHR Clinical Research Network (CRN)
  3. Health Foundation Improvement Science Fellowship

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This study advances the conceptualisation of interventions by explicitly considering how evidence-based practices are operationalised in complex systems. The proposed new conceptualisation describes intervention components in relation to their proximity to the evidence base, component interdependence, function, adaptation, and effort.
Background Advancing the description and conceptualisation of interventions in complex systems is necessary to support spread, evaluation, attribution and reproducibility. Improvement teams can provide unique insight into how interventions are operationalised in practice. Capturing this 'insider knowledge' has the potential to enhance intervention descriptions. Objectives This exploratory study investigated the spread of a comprehensive medication review (CMR) intervention to (1) describe the work required from the improvement team perspective, (2) identify what stays the same and what changes between the different sites and why, and (3) critically appraise the 'hard core' and 'soft periphery' (HC/SP) construct as a way of conceptualising interventions. Design A prospective case study of a CMR initiative across five sites. Data collection included: observations, document analysis and semistructured interviews. A facilitated workshop triangulated findings and measured perceived effort invested in activities. A qualitative database was developed to conduct thematic analysis. Results Sites identified 16 intervention components. All were considered essential due to their interdependency. The function of components remained the same, but adaptations were made between and within sites. Components were categorised under four 'spheres of operation': Accessibility of evidence base; Process of enactment; Dependent processes and Dependent sociocultural issues. Participants reported most effort was invested on 'dependent sociocultural issues'. None of the existing HC/SP definitions fit well with the empirical data, with inconsistent classifications of components as HC or SP. Conclusions This study advances the conceptualisation of interventions by explicitly considering how evidence-based practices are operationalised in complex systems. We propose a new conceptualisation of 'interventions-in-systems' which describes intervention components in relation to their: proximity to the evidence base; component interdependence; component function; component adaptation and effort.

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