3.9 Article

Intelligent and adaptive tutoring through a social network for higher education

Journal

NEW REVIEW OF HYPERMEDIA AND MULTIMEDIA
Volume 26, Issue 3-4, Pages 138-167

Publisher

TAYLOR & FRANCIS LTD
DOI: 10.1080/13614568.2021.1908436

Keywords

Collaborative learning; E-learning; group recommendation; personalised learning; social networking-based learning

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Social media is widely used among young people, and utilizing it in education can enhance communication and collaboration among students and teachers. i-LearnC# is an intelligent Facebook tutoring application that offers personalized assistance, assessment, and collaboration for learning programming.
Social Media have become a tool for communication among people, the majority of whom belong to the younger generation. Hence, exploiting them in the educational field can promote communication and collaboration among students and instructors. Moreover, expanding them with more pedagogical tools, such as assessments and adaptivity, can improve further the learning outcomes. In view of the above, this paper presents i-LearnC#, an intelligent tutoring application over Facebook, for learning programming. This Facebook app extends the capabilities of Facebook platform to be used as an integrated tutoring system. In particular, i-LearnC# embodies an intelligent Virtual Coach offering individualised advice, covering students' knowledge gaps and solving queries on unknown learning concepts. Regarding students' assessment, i-LearnC# applies the Revised Bloom Taxonomy and delivers personalised assistance to them through the Virtual Coach. Finally, i-LearnC# employs cluster analysis for recommending the optimal groups for collaboration to students. i-LearnC# was evaluated using a well-known framework, the statistical hypothesis test and system's log files. The results are very promising, showing that i-LearnC# has been educationally beneficial to students in higher education promoting effective learning and teaching of computing education and achieving high acceptance rate as an adaptive intelligent social learning environment.

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