Journal
INFORMATION PROCESSING & MANAGEMENT
Volume 58, Issue 3, Pages -Publisher
ELSEVIER SCI LTD
DOI: 10.1016/j.ipm.2020.102486
Keywords
COVID-19; pandemic; online medical consultation; eHealth; telehealth
Funding
- National Social Science Fund of China [19ZDA324, 18CXW017]
- Planning Project of Guangdong Philosophy and Social Science Fund [GD19YXW03]
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This study assessed the predictive value of online medical behavioral data in monitoring the COVID-19 outbreak, finding that online medical consultation data can forecast disease trends up to 2 days in advance, providing important evidence-based guidelines for health department decision-making.
The surveillance and forecast of newly confirmed cases are important to mobilize medical resources and facilitate policymaking during a public health emergency. Digital surveillance using data available online has increasingly become a trend with the advancement of the Internet. In this study, we assessed the predictive value of multiple online medical behavioral data, including online medical consultation (OMC), online medical appointment (OMA), and online medical search (OMS) for the regional outbreak of coronavirus disease 2019 in Shenzhen, China during January 1, 2020 to March 5, 2020. Multivariate vector autoregression models were used for the prediction. The results identified a novel predictor, OMC, which can forecast the disease trend up to 2 days ahead of the official reports of confirmed cases from the local health department. OMS data had relatively weaker predictive power than OMC in our model, and OMA data failed to predict the confirmed cases. This study highlights the importance of OMC data and has implication in providing evidence-based guidelines for local authorities to evaluate risks and allocate resources during the pandemic.
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