4.4 Article

Food safety knowledge, attitudes, practices and training of fast-food restaurant food handlers: a moderation analysis

Journal

BRITISH FOOD JOURNAL
Volume 123, Issue 12, Pages 3824-3840

Publisher

EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/BFJ-01-2021-0026

Keywords

Food safety knowledge; Food safety attitudes; Food safety practices; Fast-food restaurants

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The study examines the relationships of food safety knowledge, attitudes, and practices, and the moderating effect of food safety training. Results showed that food safety knowledge influences attitudes towards food safety, and attitudes towards food safety are related to food safety practices. Food safety training moderates the relationship between attitudes towards food safety and food safety practices.
Purpose The study examines the interrelationships of food safety knowledge, attitudes and practices, and the moderating effect of food safety training on the said interrelationships. Design/methodology/approach Predictive-causal was the primary research design used and partial least squares - structural equation modelling (PLS-SEM) was the statistical technique applied. Findings Results showed that food safety knowledge significantly and positively influences attitudes towards food safety. It was further revealed that attitudes toward food safety and food safety practices are also significantly and positively related. Moderation analysis indicated that food safety training moderates the significant and positive relationship between attitudes towards food safety and food safety practices. Research limitations/implications The present study has limitations. First, the unit of analysis is focused on food handlers in fast-food restaurants in Angeles City, Philippines. Other researchers may come up with similar studies on a larger scale - provincial, regional or national. Second, only food safety training as a construct was used as a moderator on the hypothesized relationships of the structural model. Other studies may expand and explore other moderating variables and/or mediating constructs that may affect the said hypothesized relationships. Practical implications Based on the present study, food safety knowledge was found to have a huge significant and direct influence on attitudes of fast-food restaurant food handlers towards food safety, as evidenced by the computed effect size. In short, knowledge on food safety is an integral factor when it comes to enhancing food safety attitudes of fast-food restaurant food handlers. When fast-food restaurant food handlers are well-equipped with the right food safety knowledge, they become more aware of the different food safety protocols and other pertinent food safety guidelines and procedures which can lead to favorable food safety attitudes. Social implications The present study highlighted the moderating effect of food safety training on the relationship between attitudes toward food safety and food safety practices. Therefore, regular attendance of food handlers to food safety training is crucial in developing acceptable attitudes toward food safety, which in turn, favorably affect their food safety practices in fast-food restaurants. Originality/value The current study utilized PLS-SEM, a second-generation statistical technique, to measure the hypothesized relationships as compared to correlation tests performed by prior studies on the interrelationships of food safety knowledge, attitudes toward food safety and food safety practices. PLS-SEM is suitable for this type of research design - predictive-causal - since this study involves model development and prediction. Furthermore, it employed moderation analysis to measure the moderating effects of food safety training on the identified hypothesized relationships of the structural model. Hence, methodologically, the present study employed new ways and insights in measuring the interrelationships of food safety knowledge, attitudes and practices.

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