4.4 Article

Evaluation of Information Systems Project Success - Insights from Practitioners

Journal

INFORMATION SYSTEMS MANAGEMENT
Volume 39, Issue 2, Pages 138-155

Publisher

TAYLOR & FRANCIS INC
DOI: 10.1080/10580530.2021.1887982

Keywords

Information systems; information technology; project management; success management; success; evaluation; assessment; appraisal; performance; information systems success; practice

Funding

  1. FCT -Fundacao para a Ciencia e Tecnologia within the R&D Units Project Scope [UIDB/00319/2020]

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Evaluating the success of projects is crucial in project management, yet there is a lack of in-depth research on the evaluation process in practice. Results from a survey with experienced information systems project managers show that opportunities for learning lessons and improving project management are being missed due to the absence of formal success evaluation.
Evaluating the success of projects should be a key process in project management. However, there are only a few studies that address the evaluation process in practice. In order to help fill this gap, this paper presents the results of an exploratory survey with experienced information systems project managers. Results show that opportunities for lessons learned and project management improvement are being missed due to the lack of formal evaluation of success.

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