4.5 Article

Interpreters' experiences of participating in an introduction course in the healthcare sector. An ethnographic field observation study

Journal

NURSING OPEN
Volume 8, Issue 3, Pages 1201-1208

Publisher

WILEY
DOI: 10.1002/nop2.736

Keywords

cultural competence; culture; education; health care; interpreter; language barriers

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Funding

  1. Region of Southern Denmark
  2. Ostifterne

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The study aimed to explore interpreters' experiences in a health introduction course to improve healthcare for patients with language barriers. Teaching methods included case-based learning and role-play. Results emphasized the importance of providing education and supervision for interpreters to ensure patients receive accurate information.
Aim: We aimed to explore how interpreters experienced being part of a special designed health introduction course and to obtain their perspectives on the learning process. The overall aim was to improve health care to patients with language barriers. Design: With a hermeneutic phenomenological approach, we used participant observations as a method for collecting data. Method: The teaching methods used were case-based learning, role-play and active involvement including dialogs, discussions and critical reflections. The interpreters were divided into teams of 10-15 interpreters. Over the duration of 6 weeks, teaching sessions were conducted, with 3 hr/week planned. Results: The findings emphasize the importance of providing the interpreters with education, supervision and a work environment where they can confidentially share and get competent feedback on their experiences and linguistic skills, in order to ensure patients get the correct information in their native language.

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