Journal
TELEMEDICINE AND E-HEALTH
Volume 27, Issue 6, Pages 701-705Publisher
MARY ANN LIEBERT, INC
DOI: 10.1089/tmj.2020.0382
Keywords
telehealth; teleneurology; telemedicine; COVID-19; pandemic
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During the COVID-19 pandemic in 2020, Vanderbilt University Medical Center Department of Neurology completed 3,935 teleneurology visits, with over 97% of patients highly confident in the care received, and nearly 99% of clinicians likely to recommend telehealth to other clinicians.
Background: Telehealth has proliferated since the 1950s, but adoption and coverage of telehealth services for the U.S. public have been slow. In response to the coronavirus disease 2019 (COVID-19) pandemic, the federal government has implemented temporary policy changes that removed barriers and catalyzed the unprecedented adoption of telehealth. Methods: To assess ambulatory teleneurology satisfaction, we analyzed postvisit questionnaire data from patients and clinicians who completed teleneurology visits during the COVID-19 pandemic at Vanderbilt University Medical Center Department of Neurology (VUMC). Results: From March 18 to May 8, 2020, VUMC completed 3,935 teleneurology visits. More than 97% of patients were very highly or highly confident in the telehealth care they received, whereas almost 99% of clinicians were very likely or somewhat likely to recommend telehealth to other clinicians. Conclusions: Teleneurology satisfaction at VUMC has been positive, and going forward, we must advance upon this unprecedented adoption of telehealth and never revert to former restrictive policies.
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