4.5 Article

A cautionary tale about the impact of AI on human design teams

Journal

DESIGN STUDIES
Volume 72, Issue -, Pages -

Publisher

ELSEVIER SCI LTD
DOI: 10.1016/j.destud.2021.100990

Keywords

artificial intelligence; collaborative design; engineering design; human-computer interaction; problem solving

Funding

  1. Air Force Office of Scientific Research [FA9550-18-0088]
  2. Defense Advanced Research Projects Agency [N66001-17-14064]

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This research examines the impact of deep learning AI on distributed human design teams, finding that AI can boost the performance of low-performing teams to a certain extent, but may have negative effects on high-performing teams.
Recent advances in artificial intelligence (AI) offer opportunities for integrating AI into human design teams. Although various AIs have been developed to aid engineering design, the impact of AI usage on human design teams has received scant research attention. This research assesses the impact of a deep learning AI on distributed human design teams through a human subject study that includes an abrupt problem change. The results demonstrate that, for this study, the AI boosts the initial performance of low-performing teams before the problem change but always hurts the performance of high-performing teams. The potential reasons behind these results are discussed and several suggestions and warnings for utilizing AI in engineering design are provided. (c) 2021 The Authors. Published by Elsevier Ltd. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-ncnd/4.0/).

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