Quality and Safety in Healthcare, Part LXXXIV Using Patient Safety Culture Surveys to Improve High Reliability Organizations

An important approach to improve the reliability of healthcare organizations is the use of patient safety culture surveys to identify areas that need improvement. Commonly found areas that need development include having more superior leadership regarding safety, improving communications such as with the Ticket to Ride Program and WalkRounds, enhancing teamwork, and using certain collections of reliability-enhancing work practices.

Automated summary

An important method to enhance the reliability of healthcare organizations is to conduct patient safety culture surveys to identify areas that require improvement. Common areas for development include superior leadership in safety, improved communication through programs like "Ticket to Ride" and "WalkRounds," enhanced teamwork, and the use of reliability-enhancing work practices.