4.6 Article

Compliance and application tests of usability guidelines about giving information quickly and comprehensibly

Journal

COMPLEX & INTELLIGENT SYSTEMS
Volume 7, Issue 4, Pages 1823-1843

Publisher

SPRINGER HEIDELBERG
DOI: 10.1007/s40747-020-00198-5

Keywords

Information; Quickly; Comprehensibly; Guidelines; Recommendations; Web usability

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The aim of this study is to analyze compliance with web usability guidelines to provide information quickly and understandably. By analyzing the behavior of 20 IT engineers, data on the application and compliance of each guideline was collected. Through user tests and interviews, the study aims to understand the most important guidelines according to participants and explore whether intuitive application of guidelines is helpful.
The objective of this publication is to analyze compliance with the web usability guidelines onGiving information quickly and comprehensibly. The behavior of 20 IT engineers without experience in web usability is analyzed to collect data on the application and compliance of each of the studied guidelines. The objectives are: (1) make a list of recommendations on the presentation of information and possible actions in a quickly understandable way. And highlight the most forgotten guidelines or the worst followed by web developers to think about the importance of offering specific training in this field. (2) Know the most important guidelines according to the participants themselves. To obtain the results, user tests are performed that evaluate the most ignored and applied guidelines. And its correct compliance is studied, since the participants do not have experience in web usability. Besides, interviews are conducted to find out which are the guidelines that they consider most important. It is expected to know if there are guidelines that apply intuitively and why. It is also intended to know if this innate application is helpful or compliance is wrong and needs specific training.

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