Journal
INFORMATION SYSTEMS MANAGEMENT
Volume 37, Issue 4, Pages 303-309Publisher
TAYLOR & FRANCIS INC
DOI: 10.1080/10580530.2020.1820633
Keywords
COVID-19; digital transformation; digitalization; public administration
Categories
Funding
- Polish National Science Centre, Poland [2017/27/B/HS4/01734]
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In the context of the impact of COVID-19 on management information systems, there have been many reports of accelerated digital transformation, including in public administration institutions. I discuss the meaning of the term digital transformation and consider whether the actions taken so far by public administrations in the face of COVID-19 are actually conducive to digital transformation, or just digitalization alone. Conclusions may suggest how to use this COVID-19 induced experience in planning digital transformation.
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