Journal
COMPUTERS & OPERATIONS RESEARCH
Volume 69, Issue -, Pages 109-125Publisher
PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/j.cor.2015.11.008
Keywords
E-grocery Delivery Routing Problem; Home Delivery Services; Vehicle Routing Problem with Time Windows; Premium Good; Premium Customer; Adaptive Large Neighborhood Search
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Online shopping has become ever more indispensable to many people with busy schedules who have a growing need for services ranging for a wide variety of goods, which include standard (or staple) goods as well as premium goods, i.e. goods such as organic food, specialty gifts, etc. that offer higher value to consumers and higher profit margins to retailers. In this paper, we introduce a new mathematical programming formulation and present an efficient solution approach for planning the delivery services of online groceries to fulfill this diverse consumer demand without incurring additional inventory costs. We refer to our proposed model as the E-grocery Delivery Routing Problem (EDRP) as it generically represents a family of problems that an online grocery is likely to face. The EDRP is based on a distribution network where premium goods are acquired from a set of external vendors at multiple locations in the supply network and delivered to customers in a single visit. To solve this problem, we develop an improved Adaptive Large Neighborhood Search (ALNS) heuristic by introducing new removal, insertion, and vendor selection/allocation mechanisms. We validate the performance of the proposed ALNS heuristic through an extensive computational study using both the well-known Vehicle Routing Problem with Time Windows instances of Solomon and a set of new benchmark instances generated for the EDRP. The results suggest that the proposed solution methodology is effective in obtaining high quality solutions fast. (C) 2015 Elsevier Ltd. All rights reserved.
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