Journal
COMPUTERS & INDUSTRIAL ENGINEERING
Volume 102, Issue -, Pages 175-185Publisher
PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/j.cie.2016.11.003
Keywords
Failure mode and effect analysis; Interval-valued intuitionistic fuzzy sets; COPRAS; ANP; Healthcare risk analysis
Funding
- National Natural Science Foundation of China [71402090, 71671125]
- Program for Young of Special Appointment (Eastern Scholar) at Shanghai Institutions of Higher Learning [QD2015019]
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Failure mode and effect analysis (FMEA) is a prospective risk assessment technique broadly used in various industries for enhancing the safety and reliability of systems, products, processes and services. Nonetheless, when the traditional FMEA is applied in actual situations, it exposes some important insufficiencies, especially in the evaluation of failure modes, the weighting of risk factors, and the ranking of failure modes. Therefore, in this paper, a new FMEA model which integrates COmplex PRoportional ASsessment (COPRAS) and analytic network process (ANP) method is proposed to assess and rank the risk of failure modes under interval-valued intuitionistic fuzzy context. The proposed risk priority approach combines the advantages of interval-valued intuitionistic fuzzy sets (IVIFSs) in coping with uncertainty, vagueness and incompleteness, and the merits of COPRAS and ANP in solving multi-criteria decision making problems. Finally, a practical case in hospital service setting is presented to illustrate the accuracy, effectiveness and flexibility of the proposed model. (C) 2016 Elsevier Ltd. All rights reserved.
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