4.4 Article

Absence or presence: Silent discourse in the operating room and impact on surgical team action

Journal

AMERICAN JOURNAL OF SURGERY
Volume 221, Issue 5, Pages 980-986

Publisher

EXCERPTA MEDICA INC-ELSEVIER SCIENCE INC
DOI: 10.1016/j.amjsurg.2020.09.017

Keywords

Surgery; Operating room; Silence; Communication; Teamwork; Education

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Silence in the operating room can be expressed verbally and nonverbally, and is categorized into homogeneous and disparate contexts. The primary themes include power shutting down communication and focus during critical moments, suggesting that silence is not an absence of communication, but a call to action.
Background: Our objective was to examine the influence of silence on team action in the operating room. Methods: We conducted a constructed grounded theory study with semi-structured interviews with 25 interprofessional surgical team members. Using a framework of silence as communication and performance, transcripts were iteratively team-coded to develop themes and a conceptual model. Results: OR silence is expressed verbally and nonverbally. Two contexts of silence were identified: homogenous as collective action, and disparate, as disengagement. Complex and dynamic, two primary themes emerged, Power that often shuts down communication, and Focus during critical moments. Five additional sub-themes included critical moments, respect, self-reflection, personal preference, and, bad mood. Conclusion: OR silence is not an absence of communication and requires a response. Whether homogenous through cohesiveness, or desperate as a solitary act, OR silence is a call to action. Examining silence as a part discourse has important implications on surgical team function. (C) 2020 Elsevier Inc. All rights reserved.

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