Journal
SUSTAINABILITY
Volume 12, Issue 11, Pages -Publisher
MDPI
DOI: 10.3390/su12114362
Keywords
product innovation model; transformative tourism experience; development process design; core resource identification; tourism product development
Funding
- FCT-Foundation for Science and Technology [UIDB/04020/2020]
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This study sought to develop a conceptual model of innovative tourism product development, because the existing models tend to provide an incomplete framework for these products' development. The models presented to date focus on either the resources needed, the tourism experiences to be provided, or development processes. These models also tend to see the overall process as linear. The proposed model gives particular importance to the development process's design, as well as stressing a dynamic, nonlinear approach. Based on the new services or products' concept, project managers identify tourism destinations' core resources, select the stakeholders, and design transformative tourism experiences. This framework can be applied to innovative tourism products or re-evaluations of existing products in order to maintain tourism destinations' competitiveness. Thus, the model is applicable to both destination management companies and the private tourism sector.
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