Journal
INFORMATION SYSTEMS FRONTIERS
Volume 23, Issue 4, Pages 1007-1021Publisher
SPRINGER
DOI: 10.1007/s10796-020-10012-9
Keywords
Digital divide; Age; Education; Gender; Income
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The study evaluates the digital divide within and between the 28 member-states of the European Union, identifying education and age as primary factors influencing e-Services and Social Networks adoption. Findings suggest that the European Union's positioning and disparities are significantly influenced by these socio-demographic factors.
This paper assesses the digital divide between and within the 28 member-states of the European Union. The analysis comprised four socio-demographic contexts: age, education, gender, and income. Because of the digital divide's complexity, a multivariate approach was applied - factor analysis with oblique rotation, which resulted in two distinct dimensions: e-Services and Social Networks. To test the significant differences of European Union positioning and European Union disparities, Multivariate Analysis of Variance and Squared Rank Test were computed. Findings show that e-Services adoption is influenced primarily by the education level of individuals, while Social Networks adoption is more affected by individuals' age.
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