4.2 Article

A Quasi-experimental Study Measuring the Effectiveness of Two Empathy Enhancement Programs on Caregivers Working with Older Adults Living Alone

Journal

CLINICAL GERONTOLOGIST
Volume 45, Issue 5, Pages 1253-1262

Publisher

ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
DOI: 10.1080/07317115.2020.1731639

Keywords

caregivers; education; empathy; simulation; stress

Funding

  1. Korea Health Technology R&D Project through the Korea Health Industry Development Institute (KHIDI) - Ministry of Health & Welfare, Republic of Korea [HI18C1207]

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This study assessed the effectiveness of two empathy enhancement programs on direct care workers of older adults living alone. The results showed that the lecture-based program was more effective than the simulation-based program. Only the lecture-based group showed significant differences in empathy levels, caring efficacy, secondary traumatic stress, and burnout. Further research is needed to identify helpful components of empathy enhancement programs for direct care workers.
Objectives: This quasi-experimental study assessed the effectiveness of two empathy enhancement programs on direct care workers of older adults living alone in South Korea. Methods: A total of 104 direct care workers participated in either a simulation-based program or a lecture-based program. Data were collected prior to and 2 weeks after the program implementation using self-reported questionnaires. Results: The lecture-based group had significantly higher levels of empathy compared to the simulation-based group. Pretest-posttest differences were found in the lecture-based group only, including higher levels of empathy and caring efficacy and lower levels of secondary traumatic stress and burnout. Conclusions: More studies are needed to identify helpful components of empathy enhancement programs to direct care workers working with older adults living alone. Also, a further randomized controlled trial study is needed to assess programs' effectiveness on older adults living alone and direct care workers.

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