Linking Excessive SNS Use, Technological Friction, Strain, and Discontinuance: The Moderating Role of Guilt

The study investigates how the excessive use of social networking sites (SNSs) on smartphones for social, hedonic, and cognitive purposes leads to three types of technological friction; namely, friction between technology and family, technology and work, and technology and personal health (T-FWP friction), with moderating role of guilt feelings, results in strain and consequently intention to discontinue the use of SNSs. Time-lagged data collected from 505 smartphone-based SNS users provide general support to our hypotheses.