Joint collection mode of waste mobile phones based on residents' preferences: A case of Dalian in China

The continuing increase of the popularity of mobile phones generates a large volume of waste mobile phones. The efficient collection of this waste has become a focus and frontier of both academic research and related business. This paper reviews the waste mobile phone collection in Dalian, China. The findings show that several challenges currently impede the implementation of collection, including unsmooth collection channels, poor convenience, and low environmental awareness of residents. A new joint collection mode is put forward to increase the waste mobile phone collection rate. In the mode, the responsibilities of each stakeholder (including the collecting enterprise, the third-party logistics company, the government, and the resident) are clarified. Moreover, a conjoint analysis method is applied to identify residents' willingness for collection. The obtained results show that compensation mode, collection price, and convenience degree are the three factors that influence the prevailing preferences of residents. Collection services with high market share must satisfy the concourse of three conditions. The collection price exceeds 30% of the mobile phone's original price, the compensation mode is cash and information service is provided. These results can provide a reference for the service design of collection mode and the formulation of relevant corporate strategies. (C) 2019 Elsevier Ltd. All rights reserved.