Journal
ISSUES IN MENTAL HEALTH NURSING
Volume 39, Issue 12, Pages 1023-1030Publisher
TAYLOR & FRANCIS INC
DOI: 10.1080/01612840.2018.1522399
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Patients with mental illness generally make their initial healthcare contact via a registered nurse. Although studies show that encountering and providing care to care-seekers with mental illness might be a challenge, little research exists regarding Primary Care Nurses' (PCN) view of the challenges they face. The aim of this study was to qualitatively explore PCNs' reflections on encountering care-seekers with mental illness in primary healthcare settings. The results consist of three themes: constantly experiencing patients falling through the cracks, being restricted by lack of knowledge and resources, and establishing a trustful relationship to overcome taboo, shame, and guilt.
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