4.3 Article

Social Media: Opportunities for Quality Improvement and Lessons for Providers-A Networked Model for Patient-Centered Care Through Digital Engagement

Journal

CURRENT CARDIOLOGY REPORTS
Volume 16, Issue 7, Pages -

Publisher

SPRINGER
DOI: 10.1007/s11886-014-0504-5

Keywords

Social media; Social network sites; Online health communities; e-patients; Digital engagement strategies; Networked care; Patient engagement; Patient-centered care; Quality improvement; Providers

Funding

  1. RTI International

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Social media brings a new dimension to health care for patients, providers, and their support networks. Increasing evidence demonstrates that patients who are more actively involved in their healthcare experience have better health outcomes and incur lower costs. In the field of cardiology, social media are proposed as innovative tools for the education and update of clinicians, physicians, nurses, and medical students. This article reviews the use of social media by healthcare providers and patients and proposes a model of networked care that integrates the use of digital social networks and platforms by both patients and providers and offers recommendations for providers to optimize their use and understanding of social media for quality improvement.

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