4.6 Article

Relating conversational expressiveness to social presence and acceptance of an assistive social robot

Journal

VIRTUAL REALITY
Volume 14, Issue 1, Pages 77-84

Publisher

SPRINGER LONDON LTD
DOI: 10.1007/s10055-009-0142-1

Keywords

Social presence; Technology acceptance; Social robots; Gerontechnology; Human-robot interaction

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Exploring the relationship between social presence, conversational expressiveness, and robot acceptance, we set up an experiment with a robot in an eldercare institution, comparing a more and less social condition. Participants showed more expressiveness with a more social agent and a higher score on expressiveness correlated with higher scores on social presence. Furthermore, scores on social presence correlated with the scores on the intention to use the system in the near future. However, we found no correlation between conversational expressiveness and robot acceptance.

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