TECHNOLOGY ACCEPTANCE AND ACCEPTABILITY IN ORGANIZATIONS

This article examines the conditions for the adoption of technologies in organizations, taking as axes of discussion the notions of acceptability and technological acceptance. Acceptability is seen to be a situation in which the user is prompted to establish an evaluation by anticipating the cost-benefit of using a number of criteria. Acceptance is an analysis of the impact of the use of technologies on various dimensions of the professional activity. After a description of the specific characteristics and determinants of each of these two approaches, this paper aims to show that they must both be integrated and complemented in a general model for the design and appropriation of technology in organizations.