Journal
AUSTRALASIAN JOURNAL ON AGEING
Volume 34, Issue 3, Pages 195-198Publisher
WILEY
DOI: 10.1111/ajag.12200
Keywords
cultural diversity; home for the aged; language; nursing home
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Funding
- Lions John Cockayne Memorial Trust
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ObjectivesTo investigate the language needs of residents of aged care facilities within the State of Victoria, Australia, and determine what language resources were accessible to them. MethodsPostal questionnaires were sent to 586 aged care facilities, enquiring about residents' and staff members' languages and language-specific resources. ResultsThe response rate was 38%. The majority of facilities had residents who spoke non-English languages, and 55 different languages were represented. Three-quarters of the facilities employed staff members who spoke to residents in non-English languages and employed language-specific resources. The metropolitan and ethnospecific facilities had a greater presence of non-English-speaking residents and staff and more commonly used language-specific resources in comparison with regional and mainstream facilities. ConclusionWe found a large number of languages used by many residents from non-English-speaking backgrounds, with evidence of a large unmet language resource need. Unmet need was greatest in rural areas.
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