Related references
Note: Only part of the references are listed.Making Service Improvement Happen: The Importance of Social Context
Aoife M. McDermott et al.
JOURNAL OF APPLIED BEHAVIORAL SCIENCE (2012)
Understanding the conditions for improvement: research to discover which context influences affect improvement success
John Ovretveit
BMJ QUALITY & SAFETY (2011)
The Influence of Context on Quality Improvement Success in Health Care: A Systematic Review of the Literature
Heather C. Kaplan et al.
MILBANK QUARTERLY (2010)
Use of emotional touchpoints as a method of tapping into the experience of receiving compassionate care in a hospital setting
Belinda Dewar et al.
JOURNAL OF RESEARCH IN NURSING (2010)
Codesigning as a Discursive Practice in Emergency Health Services: The Architecture of Deliberation
Rick Iedema et al.
JOURNAL OF APPLIED BEHAVIORAL SCIENCE (2010)
Design-Led Service Improvement for Older People
Dan Wolstenholme et al.
AUSTRALASIAN MEDICAL JOURNAL (2010)
Engaging patients in health care: An empirical study of the role of engagement on attitudes and action
Liz Forbat et al.
PATIENT EDUCATION AND COUNSELING (2009)
Patients as Partners in Responsive Research: Methodological Notions for Collaborations in Mixed Research Teams
Tineke A. Abma et al.
QUALITATIVE HEALTH RESEARCH (2009)
Evaluating the use of a modified CAHPS® survey to support improvements in patient-centred care:: lessons from a quality improvement collaborative
Elizabeth Davies et al.
HEALTH EXPECTATIONS (2008)
Experience-based design: from redesigning the system around the patient to co-designing services with the patient
Paul Bate et al.
QUALITY & SAFETY IN HEALTH CARE (2006)
Hearing the patient's voice? Factors affecting the use of patient survey data in quality improvement
E Davies et al.
QUALITY & SAFETY IN HEALTH CARE (2005)
Using patient stories to inspire quality improvement within the NHS Modernization Agency collaborative programmes
PM Wilcock et al.
JOURNAL OF CLINICAL NURSING (2003)
Qualitative methods in research on healthcare quality
C Pope et al.
QUALITY & SAFETY IN HEALTH CARE (2002)