Journal
RISK ANALYSIS
Volume 32, Issue 4, Pages 633-643Publisher
WILEY
DOI: 10.1111/j.1539-6924.2011.01634.x
Keywords
Chaos; communication; crisis; instruction
Categories
Funding
- Department of Homeland Security (DHS) National Center for Risk and Economic Analysis of Terrorism Events [132256 35399/DE-AC05-76RL01830]
- Department of Homeland Security (DHS) National Center for Food Protection and Defense [2007-ST-061-000003]
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This article explores the nature of instructional communication in responding to crisis situations. Through the lens of chaos theory, the relevance of instructional messages in restoring order is established. This perspective is further advanced through an explanation of how various learning styles impact the receptivity of various instructional messages during the acute phase of crises. We then summarize an exploratory study focusing on the relationship between learning styles and the demands of instructional messages in crisis situations. We conclude the article with a series of conclusions and implications.
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