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Nurse Satisfaction and Burnout in Shanghai Neurology Wards

Journal

REHABILITATION NURSING
Volume 41, Issue 2, Pages 120-127

Publisher

WILEY
DOI: 10.1002/rnj.174

Keywords

Burnout; China; Maslach Burnout Inventory; nurses; neurology ward; questionnaire survey; satisfaction

Funding

  1. Scientific Development Research Funds by Pudong New Area Health Bureau [PW2012A-3]

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PurposeTo explore satisfaction and burnout of nurses working in neurology wards in Shanghai, China. DesignA descriptive cross-sectional questionnaire survey. MethodsThree hundred and eighty-seven nurses from 23 neurology wards in 21 tertiary general hospitals were recruited using cluster sampling. The valid response rate was 94.83%. FindingsNurse satisfaction with the salary/wages, the job and the nurse staffing level were 21.79%, 37.33%, and 40.87%. A high nurse burnout rate was found as: emotional exhaustion (EE) 27 (89.92%); depersonalization (DP) 10 (92.64%); and reduced personal accomplishment (PA) 33 (79.29%). ConclusionsMost nurses in the neurology wards were dissatisfied and had high levels of burnout. Experienced, intermediate and senior nurses were at the highest risk for job turnover. Clinical RelevanceNurse administrators should take effective measures to increase nurse satisfaction and decrease burnout to retain experienced nurses and keep the stability of nursing workforce.

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