Importance of issues related to RFID-enabled healthcare transformation projects: results from a Delphi study

Despite the high operational and strategic potential of Radio frequency identification (RFID) technology in terms of increased healthcare efficiency and effectiveness, and better decision-making, its adoption and use within health care remain fairly low, mainly because of the challenging nature of RFID projects. Further, scholarly research has yet to identify key issues related to RFID projects. The present study intends to fill this knowledge gap in the literature by identifying and rating key issues related to RFID-enabled healthcare transformation projects through a panel of experts using four rounds of the Delphi study. Finally, implications for practice and research are discussed.