4.6 Article

Estimating the Impact of Understaffing on Sales and Profitability in Retail Stores

Related references

Note: Only part of the references are listed.
Article Management

Volume Flexibility in Services: The Costs and Benefits of Flexible Labor Resources

Saravanan Kesavan et al.

MANAGEMENT SCIENCE (2014)

Article Management

Measuring the Effect of Queues on Customer Purchases

Yina Lu et al.

MANAGEMENT SCIENCE (2013)

Article Management

Management Economics in a Large Retail Company

W. Stanley Siebert et al.

MANAGEMENT SCIENCE (2010)

Article Management

Ordering Behavior in Retail Stores and Implications for Automated Replenishment

Karel H. van Donselaar et al.

MANAGEMENT SCIENCE (2010)

Article Engineering, Manufacturing

Managing Functional Biases in Organizational Forecasts: A Case Study of Consensus Forecasting in Supply Chain Planning

Rogelio Oliva et al.

PRODUCTION AND OPERATIONS MANAGEMENT (2009)

Review Engineering, Manufacturing

Coping with time-varying demand when setting staffing requirements for a service system

Linda V. Green et al.

PRODUCTION AND OPERATIONS MANAGEMENT (2007)

Article Management

Operations systems with discretionary task completion

Wallace J. Hopp et al.

MANAGEMENT SCIENCE (2007)

Article Management

Optimal management of cross-trained workers in services with negligible switching costs

O Berman et al.

EUROPEAN JOURNAL OF OPERATIONAL RESEARCH (2005)

Article Computer Science, Interdisciplinary Applications

A queueing control model for retail services having back room operations and cross-trained workers

O Berman et al.

COMPUTERS & OPERATIONS RESEARCH (2004)

Article Management

Dimensioning large call centers

S Borst et al.

OPERATIONS RESEARCH (2004)