Journal
PATIENT EDUCATION AND COUNSELING
Volume 77, Issue 3, Pages 379-383Publisher
ELSEVIER IRELAND LTD
DOI: 10.1016/j.pec.2009.09.015
Keywords
Cancer; Meta-analysis; Communication; Patient-centered; Participation
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Objective: In the context of patients visiting cancer specialists, the objective is to test the association between both patient-centered communication (including Affective Behavior and Participation Behavior) and Instrumental Behavior and patients' post-visit satisfaction with a variety of visit phenomena. Methods: Meta-analysis of 25 articles representing 10 distinct data sets. Results: Both patient-centered- and instrumental behavior are significantly, positively associated with satisfaction, with patient-centered communication having a relatively stronger association. Conclusion: There is an evidence base for the efficacy of patient-centered care. Practice implications: Cancer specialists need to train to improve their patient-centered communication. (C) 2009 Elsevier Ireland Ltd. All rights reserved.
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