Related references
Note: Only part of the references are listed.Distributionally Robust Optimization Under Moment Uncertainty with Application to Data-Driven Problems
Erick Delage et al.
OPERATIONS RESEARCH (2010)
The Modern Call Center: A Multi-Disciplinary Perspective on Operations Management Research
Zeynep Aksin et al.
PRODUCTION AND OPERATIONS MANAGEMENT (2010)
Ambiguous risk measures and optimal robust portfolios
Giuseppe C. Calafiore
SIAM JOURNAL ON OPTIMIZATION (2007)
Coping with time-varying demand when setting staffing requirements for a service system
Linda V. Green et al.
PRODUCTION AND OPERATIONS MANAGEMENT (2007)
On distributionally robust chance-constrained linear programs
G. C. Calafiore et al.
JOURNAL OF OPTIMIZATION THEORY AND APPLICATIONS (2006)
Statistical analysis of a telephone call center: A queueing-science perspective
L Brown et al.
JOURNAL OF THE AMERICAN STATISTICAL ASSOCIATION (2005)
Scaling and comparison of fluid limits of queues applied to call centers with time-varying parameters
T Jiménez et al.
OR SPECTRUM (2004)
Modeling daily arrivals to a telephone call center
AN Avramidis et al.
MANAGEMENT SCIENCE (2004)