4.4 Article

Randomized trial of $20 versus $50 incentives to increase physician survey response rates

Journal

MEDICAL CARE
Volume 46, Issue 8, Pages 878-881

Publisher

LIPPINCOTT WILLIAMS & WILKINS
DOI: 10.1097/MLR.0b013e318178eb1d

Keywords

physicians; surveys; incentives

Funding

  1. NCI NIH HHS [U01 CA93324] Funding Source: Medline

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Background: Recent experiences of survey researchers suggest that physicians are becoming less willing to complete surveys. Objective: To compare response rates to a mailed physician survey with a prepaid check incentive of $20 versus $50. Research Design: Randomized controlled trial. Subjects: Five hundred seventy-eight physicians caring for patients with lung or colorectal cancer in northern California. Measures: Proportion of physicians responding to the survey. Results: Overall, 60.0% of physicians responded to the survey. The response rate was 52.1% for physicians who received a $20 check versus 67.8% for physicians who received a $50 check (P < 0.001). Similar differences in response rates were seen in strata by physician sex, year graduated from medical school, and survey version (all P < 0.001). More than 42% of physicians who received a $50 check responded to the first mailing, compared with only 30.8% of those who received a $20 check (P < 0.001). Conclusions: Among physicians caring for patients with lung cancer or colorectal cancer in nor-them California, a $50 check incentive was much more effective than a $20 check incentive at increasing response rates to a mailed survey. As physicians become increasingly burdened with surveys, larger incentives may be necessary to engage potential respondents and thus maximize response rates.

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