4.7 Article

Dynamic Pricing Competition with Strategic Customers Under Vertical Product Differentiation

Journal

MANAGEMENT SCIENCE
Volume 59, Issue 1, Pages 84-101

Publisher

INFORMS
DOI: 10.1287/mnsc.1120.1564

Keywords

dynamic pricing; pricing competition; strategic customers; vertical differentiation

Funding

  1. Hong Kong Research Grant Council [RGC616807, RGC616308]
  2. Natural Sciences and Engineering Research Council of Canada
  3. Social Sciences and Humanities Research Council of Canada
  4. Fonds de recherche sur la societe et la culture of Quebec

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We consider dynamic pricing competition between two firms offering vertically differentiated products to strategic customers who are intertemporal utility maximizers. We show that price skimming arises as the unique pure-strategy Markov perfect equilibrium in the game under a simple condition. Our results highlight the asymmetric effect of strategic customer behavior on quality-differentiated firms. Even though the profit of either firm decreases as customers become more strategic, the low-quality firm suffers substantially more than the high-quality firm. Furthermore, we show that unilateral commitment to static pricing by either firm generally improves profits of both firms. Interestingly, both firms enjoy higher profit lifts when the high-quality firm commits rather than when the low-quality firm commits.

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